Programmes

Programmes

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PROGRAMME

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THEME 1: DIGITAL TRANSFORMATION IN THE POST-COVID WORLD

9:00 am

KEYNOTE OPENING: DISRUPTION+ EVOLUTION + TRANSFORMATION = OPPORTUNITIES IN THE NEW WORLD

9:15 am

FUTURE OF BUSINESS: UNDERSTANDING TRENDS AND STRATEGIES FOR SUCCESS

Speakers: 

Shivaji Das
Partner and Managing Director, Asia-Pacific
Frost & Sullivan

Sanjay Singh
Senior Vice President & Head of Business & Financial Services and Public Sector & Govt
Frost & Sullivan

Businesses are moving away from the traditional one-size-fits-all approach to offer more personalized solutions. Recent technology innovations have made it even easier for SMEs to expand and scale their operations. SMEs in developed economies have also benefited from regulatory policies designed to even the playing field and boost competition. However, more choices and increased competition have seen Consumer Loyalty decreasing, requiring SMEs to adopt different marketing strategies. Successful SMEs need to find a way to persevere and adapt to the evolving economy.

9:45 am

FIRESIDE CHAT: CYBERSECURITY & DATA MANAGEMENT IN THE WORLD OF 5G

Moderator: 

Kenny Yeo
Associate Director and Head of Asia-Pacific Cyber Security Practice, ICT
Frost & Sullivan

Panelists: 

Christopher Chew
CyberSecurity Sales & Architecture Leader
ASEAN GSP
Cisco

Tze Eng Chiew  
Senior Director, 5G Transformation APAC
NCS Group

Yeo Siang Tiong  
General Manager for Southeast Asia
Kaspersky

Srinivas Bhattiprolu
Global Head of Advanced Consulting Service, Cloud and Network Services
Nokia

Data collected by businesses has expanded million fold during the last decade. However, the answers to the questions about security, management, and monetization of such data are elusive to businesses. What would 5G mean for businesses in the future?

10:30 am

NETWORKING/VIRTUAL EXHIBITION

10:45 am

FIRESIDE CHAT: PREPARING FOR DIGITAL TRANSFORMATION 2.0
Moderator: 

Richard Wong
Senior Vice President, Head of ICT APAC
Frost & Sullivan

Panelists: 

Richard Koh
Chief Technology Officer 
Microsoft Singapore

Calvin Seng
Founder & CEO
Calvin Seng Co Pte Ltd

Ashwin Gaidhani
Founder & CEO
DIGITALFABRIC™ CONSULTING

Digitalization offers new opportunities for SMEs to access global markets and grow their business. However, smaller SMEs generally lag in digitalization and are less likely to adopt digital-enhanced business practices. SMEs are also not as prepared to face cybersecurity threats placing them at risk in hyper-connected infrastructure systems. 

11:30 am

FIRESIDE CHAT: ARTIFICIAL INTELLIGENCE, ROBOTIC AND THE ETHICS OF IT

Moderator:  

Nishchal Khorana
Vice President & Global Program Leader
Frost & Sullivan

Panelists:  

Laurence Liew

Laurence Liew
Director, AI Innovation
AI Singapore

Colin Priest
VP, AI Strategy
DataRobot

Tapati Bandopadhyay
Chair & CEO
AISWITCH

How is Artificial Intelligence changing the way business is conducted? Would a new AI based solution mean that you will have to change your company policies? How does AI impact government regulations for your industry?

12:15 pm

CASE STUDY: TRANSFORMATION TO SERVICE 4.0

Speakers:

Avantika Jain
Regional GM, Demand
Fave

Service 4.0 focuses on customers’ needs and personalizing their customer experience using technology and new communication channels to provide the best possible service. With so many channels to choose from, how do you decide which are the best fit for your business and customers? How would services look in the future?

1:00 pm

END OF DAY 1 – NETWORKING / VIRTUAL EXHIBITION

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PROGRAMME

Table Header
TIME
THEME 2: BUSINESS STRATEGY AND OPERATIONS IN THE POST-COVID WORLD

9:00 am

FIRESIDE CHAT: WHERE DOES E-COMMERCE GO POST-COVID?

Moderator:  

Avinash Sachdeva
Associate Director, ICT Consulting Practice
Frost & Sullivan

Panelists:  

Prashant Dadlani
Founder and CEO of blu

George Pepes
APAC Vertical Solutions Lead, Retail
Zebra Technologies

Ecommerce has been the savior to billions across the globe during COVID-19. Will the boom continue as we prepare for vaccinations and a post-COVID world?

9:45 am

FIRESIDE CHAT: ARE ROBOTS HERE TO TAKE MY JOB?
Moderator:

Satish Lele
Senior Vice President Head of Consulting, Asia-Pacific
Frost & Sullivan

Panelists: 

Peter Ho
CEO and Executive Director
HOPE Technik

Patrick Tay 
Assistant Secretary-General, NTUC Director (Strategy) & Director (Legal) and a Member of Parliament of Pioneer SMC

With hiring pressure and productivity challenges, robots and automated systems are becoming more accepted in the workplace. How would robotic solutions co-exist with human employees? What would it mean for workplace safety issues? What are some use cases where robots will replace human workers in the next decade?

10:30 am

NETWORKING/VIRTUAL EXHIBITION

10:45 am

FIRESIDE CHAT: SUSTAINABILITY AS A BUSINESS MODEL

Moderator:

Ravi Krishnaswamy
Senior Vice President, Sustainability & Industrial Practice
Frost & Sullivan

Panelists: 

Ir. Atem S. Ramsundersingh
Founder, CEO and Board Director
WEnergy Global Pte Ltd

Esther Chang
Executive Director
Global Compact Network Singapore

Sustainability as a service is emerging as a strong business model to drive behavioural change and offers purpose driven outcomes for customers. It is no longer a passing mention or a nice to have option. Sustainability is taking center stage in every business action, whether it is Brands re-evaluating their purpose, investors setting their evaluation criteria, manufacturers assessing their supply chain or CTOs choosing between technology options. How can you embrace sustainability and create incredible value for your customers and society at large?

11:30 am

FIRESIDE CHAT: BUILDING & RETAINING CUSTOMERS

Moderator:

Cindy Gan
Vice President, Asia-Pacific
Frost & Sullivan

Panelists: ​​​​​​​

Foo Siew Ting
Chief Marketing Officer, Greater Asia
HP

Kevin Kan
Chief Experience Officer
Break Out Consulting Asia

Lawrence Chong
Group CEO
Consulus

Customer behavior has evolved in this digital day and age. An average person is exposed to thousands of advertisements and brands daily. With so many options, it is becoming increasingly difficult to stand out and capture customers’ attention. Join us to find out how brands are seeking ways to develop deeper and more meaningful relations with their target audiences by designing marketing campaigns that resonate with them.

12:15 pm

12:30 pm

SPONSOR PITCH

01:15 pm

END OF DAY 2 – NETWORKING/VIRTUAL EXHIBITION